Effective Date: 01st January 2024
Thank you for choosing Things Coffee, operated by Q Customizer Enterprise. This Privacy Policy is designed to help you understand how we collect, use, and safeguard your personal information when you visit our website or make a purchase through our Woocommerce platform.
By using our website and services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
1.1 Personal Information
When you register on Things Coffee, we require you to provide a valid mobile phone number to create an account. We utilize WhatsApp for the authentication process, using a One-Time Password (OTP) sent to your registered mobile phone number. Your registered mobile phone number is necessary for processing your order, send order updates, send cashback rewards expiry reminder and ensuring a smooth transaction.
1.2 Payment Information
We do not store or process any payment information directly on our website. All payments are securely processed through Razer Merchant Services, a trusted third-party payment gateway.
1.3 Website Usage Information
We may collect information about how you interact with our website, including pages visited, time spent on the site, and other analytics data. This information helps us improve our website’s functionality and user experience.
2. How We Use Your Information
2.1 Order Processing
We use your personal information to process and fulfill your orders & send order confirmations.
2.2 Communication
We may use your phone number to communicate with you about your orders updates, respond to inquiries, and send cashback rewards expiry reminder.
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you.
4. Security
We prioritize the security of your personal information. We implement a variety of security measures to maintain the safety of your personal information when you place an order.
5. Your Rights
You have the right to access, correct, or delete your personal information. If you have any concerns about the accuracy of your personal information or wish to exercise your rights, please contact us using the information provided below.
6. Updates to Privacy Policy
We may update this Privacy Policy from time to time. The most recent version will be posted on our website with the effective date.
7. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Q Customizer Enterprise
+6019-5711333